These Terms and Conditions (“Terms”) govern access to and use of the qrop.co.za QR code generation and management platform (the “Service”) operated by ShellRick Tech (Pty) Ltd (“Company”, “we”, “us”, or “our”). By creating an account, subscribing to a plan, or using any part of the Service, you (“Customer”, “you”, or “your”) agree to these Terms. If you do not agree, do not use the Service.

1. The Service

qrop provides tools to create, customize, host, and manage QR codes and, depending on plan, access analytics and API features. We may modify, suspend, or discontinue the Service (or any feature) at any time. Your continued use after updates constitutes acceptance of changes.

2. Subscription Plans

The Service is offered via four paid subscription tiers (“Plans”). Plan features, limits, and pricing are shown on our website and may change from time to time.

• Fees are billed in advance on a monthly or annual basis.
• Unless required by law, fees are non-refundable.
• We may change pricing or features with reasonable notice (usually effective on renewal).

3. Account & Usage

• You are responsible for safeguarding your credentials.
• Information provided to us must be accurate and kept up to date.
• No credential sharing or unauthorized account access.
• We may suspend or terminate accounts for violations, suspected fraud, or security risk.

4. Acceptable Use

You agree not to use the Service to create QR codes that link to:

• Illegal, deceptive, or fraudulent content or activity;
• Hate speech, harassment, or incitement of violence;
• Pornographic or obscene material;
• Malware, phishing, or harmful code;
• Content infringing IP, privacy, or other rights.

You may not reverse-engineer, copy, resell, bypass usage limits, or interfere with the Service or related systems. We may remove or disable content that breaches these Terms or applicable law.

5. Responsibility for Linked Content

QR codes may link to content we do not control. You are solely responsible for the accuracy, legality, and security of any linked content. We do not review or endorse linked content and accept no liability for it. You remain responsible for third-party claims arising from your QR codes and linked destinations.

6. Payment Terms

• Payments are processed by partners (e.g., Yoco/Stripe).
• Prices are shown in ZAR; USD equivalents may be displayed for convenience. You are responsible for taxes, conversion, or bank fees.
• If payment fails, access to paid features may be suspended until resolved.

7. Cancellation & Termination

• You may cancel any time in your dashboard; cancellation takes effect at the end of the current billing cycle.
• No prorated refunds for partial periods or downgrades.
• We may suspend or terminate immediately for breach, abuse, fraud, or legal/security risks.
• Upon termination, access to your account, hosted content, and analytics may cease and data may be deleted.

8. Intellectual Property

• The Service (software, design, graphics, trademarks) is owned by ShellRick Tech (Pty) Ltd and protected by law.
• You retain ownership of your content but grant us a limited non-exclusive license to host, display, and process it for operating the Service.
• No reverse-engineering or creation of derivative works of the Service.

9. Service Availability

We strive for high availability but do not guarantee uninterrupted or error-free operation. Maintenance, updates, or incidents may cause temporary unavailability. We are not liable for resulting business losses.

10. Limitation of Liability

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim all warranties (express or implied), including fitness for a particular purpose, non-infringement, and merchantability. We are not liable for indirect, incidental, consequential, special, or punitive damages; loss of profits, revenue, data, or goodwill; or claims arising from content generated, stored, or linked via the Service. Our total liability in any 12-month period is limited to the fees you paid to us for the Service during the preceding three (3) months.

11. Indemnity

You agree to indemnify and hold harmless ShellRick Tech (Pty) Ltd, its directors, employees, and affiliates from claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, your content or linked destinations, or your breach of these Terms or applicable law.

12. Data Protection & Privacy

We process personal information in accordance with our Privacy Policy and applicable laws, including POPIA and, where applicable, GDPR. See /privacy for details.

13. Changes to These Terms

We may update these Terms at any time. The latest version will be available at /terms. Continued use after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of South Africa. You agree to the exclusive jurisdiction of the Western Cape High Court, Cape Town, for all disputes. You and we will first attempt to resolve disputes amicably within 30 days before commencing proceedings.

15. Contact

Legal queries: legal@shellrick.tech  •  https://qrop.co.za